A Facebook page instead of a websiteGuests can't see rooms, prices or availability, so they call, or book elsewhere.A proper website with your rooms, prices, events hall and live booking.
"Hello, do you have a room tonight?"Dozens of calls and WhatsApps that all ask the same thing.Guests see live availability themselves, 24 hours a day.
Guests who book and never show upA room held all evening for someone who never comes.Payment by card or transfer before arrival, through Paystack.
Two guests, one roomA booking taken at the desk and another on the phone, for the same room.One calendar for every room, used by the website and the desk.
Losing late-night bookingsTravellers decide at 10pm and book whoever answers first.Your site takes the booking while the desk is quiet.
Guessing how full you areChecking books and asking staff to know tonight's numbers.Tonight's occupancy, arrivals and revenue on your phone.
Paying booking sites on every guestCommission on every guest who finds you through an app.Direct bookings on your own site. No commission per guest.